What data do we mean?

Personal data is information about an identified or identifiable natural person. It is therefore primarily about data that identifies you, including your name contact details such as your telephone number, e-mail address and mailing address. In the course of the sale transaction, we also collect and process the PESEL, the number and series of the identity card (as part of the deed) and the residential address.

Personal Data Controller

KRUK S.A. with its registered office in Wrocław (51-116), ul. Wołowska 8, is the controller of your personal data. 

You may address your query to any of the above-mentioned Controllers by sending it to KRUK S.A., ul. Wołowska 8, 51-116 Wrocław, or to the e-mail address info@kruksa.pl.

Data Protection Officer

We have appointed a Data Protection Officer whom you may reach for all matters concerning the processing of your personal data and your rights in this regard. You may write to him at the following address: Data Protection Officer, KRUK S.A. ul. Wołowska 8, 51-116 Wrocław, or contact by e-mail: dpo@kruksa.pl

Why and on what basis do we process your personal data?

Your personal data may be processed by us pursuant to Article 6(1)(b) GDPR to the extent necessary for the performance of the contract concluded between the Controller and you, this being a booking, preliminary or sale agreement in the form of a notarial deed. 

If you have consented to receive information from us about current offers, the basis for processing your data will be your consent. You may withdraw it at any time in any form. We will then remove your details from the database of those interested in current offers. The withdrawal of consent does not affect the basis for the processing of personal data prior to the withdrawal of consent. 

How long do we keep your personal data?

The duration of the Controller's processing of your personal data depends on the purpose of the processing. It arises in the case of the sale of real estate from: 

  • the duration of the negotiations 
  • the transaction closing period
  • the limitation period 
  • contractual claims
  • the requirements of common law (e.g. 5-year obligation to keep accounting documents counting from the closure of the fiscal year).


To whom may we pass your personal data?

Your data may be shared with KRUK Group entities and entities supporting the transaction processing process, such as the Notary, the Tax Office. Your data may be transferred to our IT, ICT and cloud service providers.

Do you have to give us your personal information?

Your provision of personal data is voluntary. To the extent that the processing of your personal data takes place for the purpose of entering into and performing a contract, the consequence of failing to do so will be that you cannot be contacted for this purpose. In that case, please contact us. 

From whom may we receive your data?

In principle, we receive your data directly from you as a result of you contacting us about an advertisement. In some situations, we obtain your personal data by means other than directly from you, e.g. real estate agency, real estate broker.  

Profiling and automated decision making

Please be informed that in the course of our activities your data will be processed by automated means, including profiling. We do not make automated decisions in relation to you. 

Transfer of your personal data outside the European Economic Area (EEA)

We use suppliers and partners outside the EEA and it is therefore possible to transfer personal data to countries outside the EEA. Such transfer of personal data may take place on the basis of a decision stating the appropriate level of protection or subject to appropriate safeguards, Art. 45, 46 GDPR.  Information on the EU Commission's adequacy decisions is available here: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en

What rights do you have in relation to your data and how can you exercise them?

In our business, we ensure that you can exercise your rights under the GDPR. 

Under the GDPR, you have the right to:

  • Receive information about our processing of your personal data and a copy of it.  
  • Transfer the personal data provided by you in connection with the conclusion of a contract or processed by us on the basis of your consent.
  • Object to the processing of your personal data (request to stop processing your personal data), in particular on grounds relating to your particular situation. Exercising the right to object generally prevents the processing of your data. Please note, however, that this effect will not occur where we demonstrate that there are valid, legitimate grounds for their processing overriding the grounds for objection, or we demonstrate that there are grounds for establishing, asserting or defending our claims that we have against you.

You can also request: 

  • Correction of your data if we have incorrect data, e.g. outdated or incomplete data.
  • Erasure of your data ("right to be forgotten") when: the data are no longer necessary for the purposes for which they were collected or otherwise processed; the data will be unlawfully processed; the obligation to erase your data arises from the provisions of the law; you object to the processing of your data; you withdraw your consent to the processing of your data.
  • Restrict the processing of your personal data, i.e. mark your stored personal data to limit future processing, where: you question the accuracy of your personal data - for a period of time to allow us to check the accuracy of the data; the processing is unlawful but you do not want it deleted; you no longer need the data but need it to defend or assert your claims; you object to the processing of your data - until it is determined whether the legitimate grounds for processing override the reasons for the objection. 

Please note that, in accordance with the GDPR, we will not delete your personal data to the extent that its processing is necessary for us to establish, assert or defend our claims, e.g. a request for payment of a debt, or we have a legal obligation to process it, e.g. an obligation to keep accounting documents. If, on the other hand, we restrict the processing of your data at your request, we will still be able to process your data to establish, assert or defend our claims. 

Where your consent is the basis for the processing of your personal data, you may withdraw it at any time. However, this will not affect the lawfulness of the Company's use of your data prior to the withdrawal of such consent.

If you wish to exercise the above rights, you may submit a request to us by: 

  •    e-mail to: info@kruksa.pl
  •    telephone by calling: 800 700 020
  •    post to the following address: KRUK S.A., ul. Wołowska 8, 51-116 Wrocław
  •    in person, when contacting our advisor or at KRUK S.A.'s registered office in Wrocław at ul. Wołowska 8.

You also have the right to lodge a complaint with the data protection supervisory authority, i.e. the President of the Office for Personal Data Protection. 

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